Effective Date: 13 August 2026
Last Updated: 13 August 2026
Shivay Production House ("Shivay Production House", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, process, store, and protect personal information when you visit our website (shivayproduction.com), submit an enquiry, contact us regarding artist bookings or event services, or interact with our advertising and social-media campaigns.
1. About Shivay Production House
Shivay Production House provides artist management, live entertainment, and event-related services, including:
- Artist Management & Booking
- Live Performances
- Concerts & Music Events
- Wedding & Reception Entertainment
- Corporate Events
- College Events & Festivals
- Private Events & Celebrations
- Brand Collaborations & Promotions
- Devotional Events & Performances
- Event Entertainment Coordination
2. Information We Collect
Depending on how you interact with us, we may collect:
- Contact Information: Full name, mobile/telephone number, email address, city/location.
- Event Information: Event type, date, location, artist preference, entertainment requirements, approximate budget (where voluntarily provided), and other necessary enquiry details.
- Communication Information: Information retained when you contact us via phone, WhatsApp, email, or social media to manage enquiries and provide customer support.
- Website Information: Technical data automatically received, such as IP address, browser type, device information, operating system, pages visited, and website usage.
3. Information Submitted Through Facebook & Instagram Lead Forms
If you submit your information through a Facebook or Instagram Lead Ad or Instant Form, the voluntarily provided information (such as name, phone number, email, event details, and responses) may be shared with Shivay Production House via the Meta platform. We use this data to respond to enquiries, discuss requirements, check artist availability, and assist with bookings. Meta independently processes information according to its own applicable policies.
4. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests.
- Contact you regarding artist or event bookings.
- Understand your event requirements and provide availability and service details.
- Prepare quotations, proposals, and coordinate event-related services.
- Provide customer support and improve our website and services.
- Manage business records, prevent fraudulent activity, and comply with legal or regulatory requirements.
5. Artist & Event Booking Information
To fulfil an enquiry or booking, relevant information may be shared with parties involved in providing the requested service, including artists, artist managers, event coordinators, venues, production partners, and authorized service providers. We aim to share only what is reasonably necessary.
6. Marketing Communications
Where permitted by applicable law, we may contact you regarding relevant services, artist availability, event opportunities, quotations, bookings, and promotional communications. You may opt out of promotional communications at any time by contacting us.
7. Cookies & Similar Technologies
Our website may use cookies or similar technologies for website functionality, analytics, performance measurement, and advertising measurement. You can manage cookies through your browser settings, though disabling them may affect website functionality.
8. Advertising & Third-Party Platforms
Shivay Production House uses platforms such as Facebook, Instagram, WhatsApp, and other third-party services to advertise and receive enquiries. Advertising technologies like pixels or cookies may be used to measure performance. Third-party platforms process data according to their own privacy policies.
9. Sharing of Personal Information
We do not sell your personal information as a standalone product. Where reasonably necessary, information may be shared with:
- Artists and artist management teams
- Event partners and coordinators
- Production and technical service providers
- Authorized employees or representatives
- Website, hosting, CRM, or technology providers
- Advertising, analytics, or professional advisers
- Government authorities or law-enforcement agencies where legally required
10. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no electronic transmission or storage method is completely secure, and absolute security cannot be guaranteed.
11. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes outlined, including managing enquiries, completing bookings, maintaining records, resolving disputes, and complying with legal obligations. Afterwards, data is deleted, anonymized, or securely disposed of.
12. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, withdrawal of consent, or information regarding the handling of your data. You may contact us to exercise these rights.
13. Children's Privacy
Our website and services are not intentionally directed toward children, and we do not knowingly request personal information from children for independent marketing purposes. If you believe a child has provided us with personal information without authorization, please contact us.
14. Third-Party Websites
Our website and communications may contain links to third-party websites or services (social media, payment services, external resources). We are not responsible for the privacy practices or security of these third parties and recommend reviewing their policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, data practices, or legal requirements. The "Last Updated" date will indicate when the policy was most recently revised.
16. Contact Us
For privacy-related questions, requests, or concerns, please contact us at:
Shivay Production House
Website: www.shivayproduction.com
Office Locations:
Ghaziabad, Uttar Pradesh – 201003, India
Andheri West, Mumbai, Maharashtra – 400047, India
17. Consent
By voluntarily submitting an enquiry through our website, Facebook/Instagram Lead Form, social-media channel, WhatsApp, email, or other communication channel, you acknowledge that your information may be collected and used for the purposes described in this Privacy Policy. You may contact us at any time regarding privacy requests or the withdrawal of consent.